How do I return an item? Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase you may return product unopened products within one year upon delivery where we will issue a full refund. We offer the industry best warranty, one full year from date of purchase, You can return for refund or replacement. Returns: All returns must be postmarked within one year of receipt of product. Returns Process:To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) after receiving RMA number, please put product in secure shipping box and return to Valuetekno 3250 W. Sirius Ave Suite A Las Vegas NV 89102 USARefunds: After receiving your return and inspecting the condition of the products we will process the return or exchange. Please allow 2 to 4 days from the receipt of your item to process your refund or exchange. Exceptions: For defective or damaged products, please contact us at customer service below to arrange for refund or exchange Valuetekno 702-560-5624 [email protected] |